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Customers Personal Information

 

The information you share with us and what we learn from our customer’s use of our web site and services, helps us personalize, customize, and enhance your interaction with CompFlo | Valuation Management Systems (CompFlo

 

 

We gather:

 

 

  • Non-Confidential Data and Images: The nature of CompFlo business is the gathering and sharing of non-confidential data to facilitate research and report preparation for real estate transactions, between member real estate professionals. When you enter submit data into the CompFlo system, the content and images associated with that listing become part of the copyrighted CompFlo database compilation. The use of the content and images is governed by the CompFlo "Terms of Use" and "Confidentiality Agreement" constructed within the data management section and subject to specific terms selected by the user prior to the first data submission.  To access the agreed upon terms see the "option" within the data management section. 

 

  • Required Information ("My Profile")  To become a CompFlo member, you must provide a variety of personally identifiable information, including but not limited to your name, address, phone number and e-mail address.  In addition we receive and record any information you enter on our web site or provide us in any other way. You may choose not to provide certain information but that may have a negative impact on your use of our services. We use the information you provide for such purposes as responding to your support or customer service requests, customizing service offerings, and communicating with you. You will provide information when you use our site, request services, purchase services, or communicate with customer support. As a result of your actions, you might supply your name and company name, address, telephone number and personal or company credit card information

 

  • Optional Information:  In order to pay for your store purchases, you may provide a credit card or debit card. In some cases CompFlo will store your credit card information with your approval for the purposes of automatic billing. 

 

  • Automatic Information: We receive and store certain types of information whenever you interact with the CompFlo web site and hosted services. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information, such as browser type, version and time zone setting, browser plug in types and versions, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; pages of our site web site or locations on our servers that you accessed you viewed or searched for; and the telephone number used to call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

 

  • Email Communications: We may receive confirmation when you open an email from us if your computer supports such capabilities.

 

  • Cookies: With an objective to improve the surfing responsiveness of our website, we may use "cookies", or similar electronic tools to collect certain information in order to assign each visitor a random and unique number as User Identification. This helps us to better understand the user's individual interests while using the thus Identified Computer. Unless you voluntarily identify yourself, we would have no idea whatsoever of your identity despite assigning such a cookie to your computer. A cookie can contain only the personal information you choose to provide. A cookie is not capable of reading data off your hard disk drive. Our advertisers or affiliates may also assign their own cookies to your browser (in the event that you evince interest in their services), a process that we do not directly control.

 

Sharing Customer Personal Information

 

Collecting and using accurate and detailed information about our customers is necessary to provide you with the best online user experience. We do not sell this information to anyone. We share customer information only as described below and with controls that are either subject to our Privacy Policy or follow practices at least as protective as those described in our Privacy Policy.

 

  • Business Transfers: As we continue to develop our business, we might sell or buy other businesses. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event the Company, or all of its assets are acquired, customer information of course will be one of the transferred assets.

 

  • Protection of personal information and data: We will only release our customers account information, personal information or data when required to do so by statute or court order or to enforce or apply our Terms of Use and other agreements or to protect the rights, property, or safety of CompFlo, our employees, our users, or others. We may also provide personal information to law enforcement agencies and emergency services in emergency situations.  We may also exchange information with other companies and organizations to enhance fraud protection. We do not sell, rent, share, or otherwise disclose our customers’ personally identifiable information for commercial purposes in violation of the promise we have made to you in our Privacy Policy.

 

  • Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

 

With Your Consent: Other than described above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share your information.

 

Security of Customer Information

 

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter at our web site.

 

We reveal only the last five digits of your credit card numbers when confirming an order for service. We send the entire credit card number to the appropriate credit card company during order processing.

 

It's important for you to protect against unauthorized access to your password and your computer. Be sure to log off when you finish using a shared computer or leave your computer unattended.

 

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect information or sell products or services to children under 13. Our website, products and services are all directed to people who are at least 13 years old or older. This site may be viewed by children under the age of 13 only with the involvement of a parent or guardian

 

Links to Other Web Sites

 

Our web site contains links to other web sites. We do not provide any personally identifiable customer information to those third party web sites. The CompFlo website includes links to other websites. All such linked sites are governed by their respective privacy policies, which are beyond our control. The moment, you leave our servers, the usage of any information provided by you is bound and governed by the privacy policy of the respective operator of the website you visit. That privacy policy may differ from ours. In the event that the linked website does not have a privacy policy, the onus is on you to contact the website directly for more information regarding the same.

 

Customer Choices

 

As discussed above, you may choose not to provide information, even though it might be needed to purchase or use (Company) services and communicate with customer support.

 

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of CompFlo essential features, we recommend you leave them turned on.

 

Terms of Use, Notices, and Revisions

 

If you choose to visit the CompFlo web site or use our services, your visit or use of services and any dispute arising there from is subject to our Privacy Policy and our Terms of Use which include but are not limited to, limitations on damages, arbitration of disputes, and the applicable laws within the State of Georgia in the USA.

 

Our business changes constantly, and our Privacy Policy and our Terms of Use will be amended from time to time. We may email periodic updates unless you have instructed us not to, but you should revisit our web site for from time to time to check for amendments. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you, your account and your use of our services. We stand behind the promises we make and will never materially change our policies and practices in a manner that makes them less protective of customer information collected in the past without your consent.

 

The privacy policy has been appointed and is accountable for all personal customer information collected by CompFlo.   You may contact the Privacy Officer at:

 

Privacy Officer

CompFlo | Valuation Information Systems 

901 3rd Avenue

West Point, GA 31833

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